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Complex Claims Director - International Casualty Claims Home Office (ICHO)

Company: American International Group
Location: Jersey City
Posted on: June 8, 2021

Job Description:

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world's most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

About the role

What you need to know:

  • Handling/monitoring of general liability, premises, products, and auto claims arising from losses occurring both inside and outside the US. The claims include bodily injury, property damage, economic loss and any other casualty exposures under general liability and commercial auto policies.
  • Timely confirm coverage, identify, and address any coverage issues, timely and accurately set reserves, determine the appropriate investigation, complete any required reports, evaluate, negotiate and resolve the losses inclusive of attending any mediations or trials at manager's discretion.
  • Evaluating alleged losses and identifying potential exposures based upon the facts of the claim and your own knowledge and experience.
  • Ability to handle large and complex US litigations including retaining and directing outside defense counsel.
  • Direct and manage litigation for claims handled by the overseas AIG office.
  • Communicate with internal and external customers including insureds, underwriters, brokers, and foreign offices.
  • Some travel may be required for account meetings, claim reviews, audits, and settlement conferences.

What we're looking for:

  • Bachelor's Degree or equivalent required. Multi-state adjuster licenses and/or JD highly preferred.
  • Well-established track record of claim handling experience with general liability and/or auto losses with preliminary investigation and direct negotiation skills.
  • Ability to travel to mediations and/or trials. Ability to work independently.
  • Foreign language skills would be highly valued.
  • Proven ability to analyze policies of insurance and legal documents.
  • Excellent communication skills (verbal/written) and strong negotiation skills.
  • Strong interpersonal and organizational skills.
  • Strong computer skills (Microsoft Office).

A look at our benefits

At AIG, we have a 100-year legacy of working to make the world a better place. And that begins with our employees. We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection, and wellbeing. We provide a variety of leaves for personal, health, family, and military needs. For example, the "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community.

We also believe in fostering our employees' development and offer a range of learning opportunities for employees to hone their professional skills to position themselves for the next steps of their careers. AIG also has a tuition reimbursement program for eligible employees to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

We are an Equal Opportunity Employer

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

At AIG, we believe that diversity and inclusion are critical to our future and our mission - creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to candidatecare@aig.com. Reasonable accommodations will be determined on a case-by-case basis.

Functional Area:

CL - Claims

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG Claims, Inc.

Keywords: American International Group, Jersey City , Complex Claims Director - International Casualty Claims Home Office (ICHO), Other , Jersey City, New Jersey

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