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Transpacific Eastbound Carrier and Process Manager

Company: Kuehne Nagel
Location: Jersey City
Posted on: October 10, 2021

Job Description:

Our Jersey City team is looking for a new Transpacific Eastbound Carrier and Process Manager

Your Role

1. Carrier & Contract Management

2. Carrier Volume Commitments

3. Market Rate Negotiations / Market Updates

4. Escalation Carrier Issues / Dispute Management

5. Process and Administration

Your Responsibilities

1. Carrier & Contract Management
• Develop and manage relationship with European carriers (HLCU, ONEY, MSCU, MAEU, CMDU, SUDU, MATS)
• Assist with contract related requests for Asia based carriers and be familiar with Asian contracts (COSU, EGLV, HMDU, APLU, YMLU, OOLU, WHLC, SMLM, PABV, ZIMU) 
• Negotiate contract terms (Boilerplate/Freetime/Surcharges/Exceptions)
• Negotiate cost savings with carriers (VID, surcharges, deadfreight, credit terms)
• Process contract/amendment approvals through KNSeaRates
• Ensure data in KNRates / KNSeaRates is accurate (cooperate with Foshan Team)
• Monitor contracts on regular basis ensuring formulas are in line as per agreement
• Facilitate regular carrier meetings and record meeting minutes and follow up on action items
• Support field with contract related questions.

2. Carrier Volume Commitments
• Negotiating realistic targets (annual and contract season) and volume split with carriers
• Works towards and promotes similar standards between Asian and European carriers
• MQC monitoring ensuring targets are being achieved as per agreed split
• Monitor weekly volume and volume distribution / growth of our carriers
• Address volume change with responsible party and develop plan to get back on track

3. Market Rate Negotiations / Market Updates 
• Ensure surcharge announcements are being received and posted
• Provide market updates to the field and post regular updates on myKN
• Maintain knowledge of market trends thru industry publications

4. Escalation Carrier Issues / Dispute Management
• Negotiate mitigations / waivers with carriers 
• Identify and eliminate root cause of reoccurring issues (PSS, misratings)
• Support field and escalate priority issues to carriers e.g. diversions

5. Process and Administration
• Monitor customer performance (BO and reports) cleaning up contracts
• Monitor volume growth by country (KN and carriers)
• Attend weekly team calls addressing issues
• Ensure Masterfile is updated and “KEY” information matches contract entry
• Support SeaRay (Detroit) department in resolving rating discrepancies 
• Working with Pricing Analysts on accurate KEY updates
• Reporting Accuracy (Tableau versus BO) 


Your Skills and Experiences

  • College degree
  • 2-3 years of logistics experience
  • Proficient in Microsoft Excel
  • Excellent communications skills

Good Reasons to Join

We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment

Keywords: Kuehne Nagel, Jersey City , Transpacific Eastbound Carrier and Process Manager, Other , Jersey City, New Jersey

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