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Client Service Supervisor

Company: Brown Brothers Harriman
Location: Jersey City
Posted on: January 15, 2022

Job Description:

Client Service Supervisor At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. - Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. -Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client's financial well-being.If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for youJoin us as a Client Service Supervisor Brown Brothers Harriman is currently recruiting Client Service Supervisor to join our Team. - In this role you will be the escalation point for complex client inquiries, be responsible for high client service and for managing a team.Some of your key responsibilities on the Team (Fund Accounting Team or Custody Team):Fund Accounting subject matter expertise is important for this role. - You will be dealing with clients helping to resolve fund accounting related inquiries. - You will also be validating and analyzing NAV impacts in order to ensure that the ETF Portfolio Composition File (PCF) is calculated accurately on a nightly basis. - Understanding corporate action processing and treatment is relevant as wellCustody subject matter expertise is important for this role. - You will be dealing with clients and brokers answering trade and income related inquiries in multiple domestic and foreign markets, and to understand how to best monitor and remediate trade issues. - Also the understanding of Custody functions such as account openings, corporate action responses and treatment, tax documentation, and foreign market considerations are relevant skills as well.To be Successful you'll need: - Strong Fund accounting, ETF, custody backgroundUnderstanding of Corporate ActionHave a risk mindsetExcellent communication skillsBalance best practice with practical solutionsStrong technical abilityQualifications:Strong client service and relationship management skillsBS/BA degree (finance or accounting related concentration preferred), and/or equivalent work experience.Strong fund Accounting, ETF, Custody experience and knowledge.ETF experience preferred.Managing or supervisory experience preferredAbout the Team:We are experiencing growth in the ETF business as the industry is also seeing growth in the ETF market. Join a diverse team with a fast paced challenging environment. We believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. - Someone who is driven to get things done and views obstacles as an exciting challenge that demands a innovative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in by providing trusted value to client service.What We Offer:A collaborative environment that enables you to step outside your role to add value wherever you canDirect access to clients, information and experts across all business areas around the worldOpportunities to grow your expertise, take on new challenges, and reinvent yourself-without leaving the firmA culture of inclusion that values each employee's unique perspectiveHigh-quality benefits program emphasizing good health, financial security, and peace of mindVolunteer opportunities to give back to your community and help transform the lives of others#LI-POSTWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.Full timeJersey CityFull time

Keywords: Brown Brothers Harriman, Jersey City , Client Service Supervisor, Other , Jersey City, New Jersey

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