Bilingual is a Plus - Entry Level CSR & Sales Representative

Company: Agame Solutions, Inc.
Location: Jersey City
Posted on: May 12, 2022

Job Description:

We are seeking a Customer Service Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply. Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services Job Requirements: Qualifications:
  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills ***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible***

Keywords: Agame Solutions, Inc., Jersey City , Bilingual is a Plus - Entry Level CSR & Sales Representative, Other , Jersey City, New Jersey