Are you looking for a company that embraces innovative ideas and
talented people? We're looking for people who value collaboration,
experimentation, agility, and problem-solving in the same way we
do. We are anxious to meet a job seeker who can find and celebrate
the best in themselves and their teammates.
The Salesforce Enterprise Administrator is responsible for
implementing, developing, administering, and maintaining the
Advance Local Media Salesforce instance. The Salesforce Enterprise
Administrator assists with the development and deployment of
training, procedures, and training materials to further extend and
enhance operation of the system. This position also supports the
requirements gathering in coordination with business users,
management, other IT resources and/or vendors.
We currently have an opportunity for a Salesforce Enterprise
Administrator to work remotely supporting activities in the Eastern
Standard Time Zone. You'll have the opportunity to work with a
top-notch team and interact with end-users across the country.
In this role, you will:
Develop, implement, administer, and maintain the Advance Local
Media Salesforce Instance.
Customize and maintain Sales Cloud and Service Cloud applications
to fit the business needs.
Responsible for implementing new processes and procedures.
Conduct research on best practices and industry/functional
Ensure proper use of applications and foster productive growth and
change around the application and corresponding business
Operate as one of the primary system administrators and application
configuration experts for Salesforce.
Document requirements and specifications for system implementation,
enhancements and develop consensus for those enhancements.
Assist Project Leads/Managers in determining high-level project
goals that serve as benchmarks of overall project/product
Assist in the development of testing, training development/support,
and launch plans as required to aid in delivery of a quality
product, designed for user acceptance and adoption.
Assist in the development of reports and dashboards. Manage data
loads and data quality.
Create reports and dashboards for the management team. Configure
shared, custom reports.
Support both project and on-going support/maintenance activities
related to Salesforce and other related application systems.
Maintain user roles, security, profiles, workflow rules, and other
system configuration options.
Respond to support requests quickly and efficiently meeting
established SLAs and providing superior customer service.
For this position we're looking for candidates with:
Bachelor's degree in management information systems, computer
science or equivalent experience
Minimum two years' hands-on experience with the configuration and
ongoing administration of Salesforce.com
Salesforce Administrator Certificate highly desired; Platform App
Builder certification a plus
Experience developing Salesforce Flows and migrating Salesforce
legacy automation to flows highly desired
Experience in analysis of business process, workflow, modeling, and
data management capabilities
Ability to conduct thorough needs analysis and solution
identification with diverse technical abilities
Familiarity with document management systems, business process
management systems and workflow, and publishing systems in general.
Experience with Salesforce based CPQ/OMS tools like CloudSense
Experience in the media industry is a plus