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Front Desk Services Officer - 2

Company: OPS Security Group
Location: Jersey City
Posted on: August 4, 2022

Job Description:

Our Mission: To lead the way in caring for, compensating and offering careers to our people, who in turn provide unparalleled professional services to our clients. Our Virtues: People First: Treat people with dignity and respect and help them become who they are capable of becoming. Servant Leadership: Continuously improve and bring out excellence in others by modeling it yourself. Accountability: Stay loyal to what you said you would do long after the mood you said it in has changed. Diligence: Proceed on the course you laid out knowing that all good things come with time, effort and creativity. Integrity: Give people a reason to trust you knowing that a true measure of character is what you do without reward and how you treat those who can do nothing for you. Benefits: OPS Security Group offers competitive Medical, Dental, Vision and 401(k) benefits for eligible employees in accordance with company policy. Benefits packages worth an estimated average of $300.00/month. Job Summary
In this role Front Desk Services Officers (FDOs) can expect to be working in a high-end, fast paced residential community or hospitality venue. The FDO's mission is to deliver high end customer service while standing watch for our clients. In this position our team members are required to be proactive in greeting and engaging with guests within our facilities in addition to being excellent problem solvers. FDOs are the foundation of OPS Security Groups service component.
Job Duties / Essential Functions
---Delivering high end customer service
---Responding to emergencies
---Managing the mailroom and packages
---Performing ingress/ egress control procedures
---Investigating incidents
---Completing daily logs and incident reports
---Conducting regular building patrols
---Building and Maintaining a professional rapport with clients, guests and co-workers
---Monitoring CCTV Cameras
---Performing other related duties as assigned
Skills / Qualifications ---High school Diploma or GED equivalent
---Four years of face to face customer service experience
---Basic computer skills (Email, Microsoft Office, etc.)
---Excellent written and oral communication skills
---Proficient time management skills
---Reliable transportation
---Proactive problem solving skills
---Must be able to pass a comprehensive background investigation, urinalysis screening and OPS training requirements Physical Requirements / Working Conditions
These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position.
Upon request for a reasonable accommodation, the Company may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation. ---Ability to work under stress / pressure
---Ability to lift 25 lbs
---Ability to wear a uniform
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified. At-Will Employment
Employment with OPS Security Group is voluntary and subject to termination by the employee or OPS Security Group at will, with or without cause, and with or without notice, at any time. Nothing in this document shall be interpreted to conflict with or to eliminate or modify in any way the employment-at-will status of OPS Security Group employees. PI185240288

Keywords: OPS Security Group, Jersey City , Front Desk Services Officer - 2, Other , Jersey City, New Jersey

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