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Product Lead - Video Streaming Communications

Company: JPMorgan Chase
Location: Jersey City
Posted on: September 24, 2022

Job Description:

Global Technology InfrastructureOur Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You'll work in a modern, stable, resilient, and secure operating environment where you-and the products you deliver-will thrive.Collaboration and Communication Product LineThe Collaboration and Communication Product Line at JP Morgan Chase Global Technology is responsible for engineering, developing, and supporting modern enterprise-wide solutions that allow our global workforce of over 250,000 employees to effectively collaborate and communicate internally and with our global client base.Our global scale presents a great opportunity to drive the innovation that will continue to fundamentally transform the way we work. As a member of the team, we look first and foremost for people who are passionate about solving business problems through teamwork and innovation, while leveraging product development and engineering best practices. You will be required to apply your depth of knowledge and expertise to all aspects of the software development and platform engineering lifecycle, working with agile product teams and partnering with stakeholders to drive towards common goals aligned to our employees and customers. The sky is the limit: We expect you to push product boundaries and explore areas including cloud computing, AI/ML, serverless computing, mobile, and big data technologies to achieve our goals and deliver products that delight our customers.We have a people-oriented culture with an obsession for user experience, design, engineering excellence, experimentation, learning and continuous improvement. You'll work in a collaborative, trusting, thought-provoking environment that encourages diversity of thought and drives innovative solutions that are in the best interests of our customers and our team.Product Lead - Video Streaming Communications PlatformsAt JPMC, Product Leads are the CEO's of the product and are responsible for the end to end success of the product and the team. We are looking for a senior Product Lead to join our Enterprise Video and Voice Product area and drive our efforts to create world-class video streaming communication platforms. This includes our video on demand platform for creating long-form content, responsive digital signage throughout our corporate and retail estate footprint for customized ambient messaging, and new ways to support & promote user-generated, short-form video content. Our goal is to deliver a platform where users can easily create, consume, and discover engaging, rich content on their own time. We will leverage intelligence to deliver digital content across multiple channels to provide contextual, targeted content enabling discovery of new insights.This portfolio of innovative applications, services and SDK's is leveraged by significant user base across the Firm to effectively communicate critical messages. We see an exciting opportunity to use AI/ML and building management data to improve communication pathways by curating experiences for our employees and reinforcing culture and community in the workplace. This is especially important in our complex hybrid working and digital environment.As a Product Lead, you will be responsible for setting the long-term strategy for the product, organizing the team for optimal delivery, managing the P&L and driving engagement with our customers and stakeholders The team, based out of NYC, Jersey City, Hyderabad, and Buenos Aires, are an agile, multi-functional team who love working in a collaborative and start up like environment.Primary Responsibilities:

  • Defines and communicates product vision and strategy in line with the customers' long-term business goals
  • Conducts market research and tracks industry developments with regards to productivity, collaboration, data, AI/ML solutions and understands implications to product vision and strategy
  • Identifies market need, interfacing with line of business technology customers as needed to define the scope and position of the product
  • Defines and manages the product's business metrics, including cost, feature and functionality, risk posture and reliability
  • Creates and maintains the product's definition, product roadmap & customer facing SLOs/SLAs
  • Prioritizes the product backlog and maintains a vision for the product
  • Oversees and drives the go-to-market and strategic marketing plans for the product
  • Creates a safe environment for experimentation and failures to support fast learning cycles
  • Manages the senior stakeholder community and customer advisory boards
  • Leads by example, exhibiting robust risk measures while advocating for adherence throughout the development lifecycle
  • Owns the P&L of the productRe quired Qualifications:
    • Strong experience in technology product management within an enterprise environment
    • Demonstrated success in a product management with an emphasis on delivering AI/ML based solutions to end-user facing applications
    • Proven experience providing roadmaps, product overviews, backlogs, and documentation for enterprise technology solutions
    • Deep understanding of the end-to-end software development process, including product strategy development, customer engagement, architecture design, engineering, implementation, and operations
    • Extensive knowledge of technology standards, industry trends, and emerging technologies
    • Strong understanding of software development methodologies and practices (SDLC, Agile, Scrum, etc.)
    • Strong written and verbal communication skills with the ability to articulate concepts to senior management and customers
    • Proven experience of building strong, cohesive partnerships with key stakeholders
    • Strong interpersonal skills to manage relationships with a variety of partners and stakeholders
    • Experience writing technical stories in JIRA/confluence using industry standard notationsWhen you work at JPMorgan Chase & Co., you are not just working at a global financial institution. You are an integral part of one of the world's biggest tech companies. In 14 technology hubs worldwide, our team of 40,000+ technologists design, build and deploy everything from enterprise technology initiatives to big data and mobile solutions, as well as innovations in electronic payments, cybersecurity, machine learning, and cloud development. Our $9.5B+ annual investment in technology enables us to hire people to create innovative solutions that will not only transform the financial services industry, but also change the world.At JPMorgan Chase & Co. we value the unique skills of every employee, and we're building a technology organization that thrives on diversity. We encourage professional growth and career development and offer competitive benefits and compensation. If you are looking to build your career as part of a global technology team, tackling big challenges that impact the lives of people and companies all around the world, we want to meet you.JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm's current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm's vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.Equal Opportunity Employer/Disability/Veterans

Keywords: JPMorgan Chase, Jersey City , Product Lead - Video Streaming Communications, Other , Jersey City, New Jersey

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