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Ops Specialist - Payment Proc. - Funds Transfer (JSY)

Company: Russell Tobin & Associates LLC
Location: Jersey City
Posted on: September 24, 2022

Job Description:

The Payment Processing Specialist is responsible for processing various currency payment instructions in accordance with Firm policy and procedure. Payment instructions may be a manual instruction such as fax or an automated instruction such as swift or worldview. S/he will be responsible for entering/verifying manual instructions or repairing/verifying automated instructions in a fast paced and deadline driven environment while ensuring standards of quality and controls are met. Finally, at times, s/he will need to process/research the instructions in the Keystone system as well as respond to internal inquiries from Account Executives and internal areas.

  • Demonstrate quality working relationships with others in the group as well as internal parties.
  • Demonstrate responsiveness to client needs and a proactive approach toward problem avoidance.
  • Communicate professionally and constructively with team members as well as clients and internal parties
  • Demonstrate and display teamwork with fellow co-workers by assisting in daily responsibilities, valuing differences, building positive work relationships, and demonstrating flexibility.


    • Control/Risk Management
    • Identify, escalate, and communicate risks appropriately
    • Ensure all instructions are appropriately processed in a timely and accurate manner while adhering to their policies and procedure and the various processing deadlines.
    • Escalate unclear instruction to management
    • Making recommendations for control improvements
    • Promptly and accurately follow new or updated procedures
    • Help reduce number of errors, receivables, and E&O's by suggesting control procedures or introducing automation.
    • Demonstrate responsiveness to inquiries by responding to in a timely manner with thoughtful solutions which prevent problems and provide quality service
    • Seek to understand all processes, procedures, and practices; challenge those that do not make sense
    • Identify opportunities to improve the FT payment processing
    • Identify and escalate manual instruction that has potential for automation or non-STP'd automated instruction with incorrect formatting to increase STP rate
    • Optimize productivity, while balancing the need to meet each client's deadlines


      • Excellent oral and written communication skills
      • Strong customer service skills
      • Strong Organizational Skills
      • Ability to work effectively in a fast-paced deadline driven environment
      • Detail oriented
      • Able to work in a team environment and independently
      • Strong typing skills
      • Knowledge of USD and Foreign Currency Payment Processing, Keystone & RightFax a strong plus
      • Hours are 10:30am - 6:30pm. Position requires holiday coverage


Keywords: Russell Tobin & Associates LLC, Jersey City , Ops Specialist - Payment Proc. - Funds Transfer (JSY), Other , Jersey City, New Jersey

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