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Project Coordinator- Junior

Company: Careerbuilder-US
Location: Jersey City
Posted on: September 24, 2022

Job Description:

Remote but must Live in New Jersey This is an administrative professional to support our utility-led Energy Efficiency Incentive programs in New Jersey.--- This role requires an individual with strong interpersonal and organizational skills to work in an office environment.--- This position is the key interface for customers and program Trade Ally's to interface with utility energy efficiency programs. ESSENTIAL FUNCTIONS (Majority of duties and expectations , but not to be all-inclusive or to prevent other duties from being assigned

Actively listen to customer needs and goals and appropriately describe and promote the program that meets the customer's goal. Work with pre- qualified leads to generate and schedule appointments where appropriate. Assist customers and contractors with the application processes for market based programs. Perform a desk-top eligibility review and aid building decision makers in identifying next steps. Refer callers directly to appropriate team members when it is clear they are the next step in the process. Accurately log all calls in CRM so team has access to the latest interaction with customers, contractors and trade allies Complete all commitments offered to customer in a timely manner, i.e. call backs, application referral, email responses, etc. Identify and resolve customer issues with professionalism and with the collaboration of cross-functional team members as appropriate - Job Requirements: JOB REQUIREMENTS
Minimum of 1 years' experience in administrative services and must be able to prioritize and work both independently and as part of a team Excellent communication (both verbal and written), customer service and phone skills, organization, grammar, and spelling skills are essential Intermediate experience in MS Word, Excel, PowerPoint, and Access is essential Accurate and professional speed data entry is required -

Keywords: Careerbuilder-US, Jersey City , Project Coordinator- Junior, Other , Jersey City, New Jersey

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