Senior UX/UI Designer (DT)

Company: The Chubb Corporation
Location: Jersey City
Posted on: November 23, 2022

Job Description:

Job Description - Senior UX/UI Designer (DT) (344738) Job Description Senior UX/UI Designer (DT) ( Job Number: 344738 ) Description Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. - Chubb is a global leader in the insurance industry and provides an extensive suite of products to a wide range of clients. Delivering superior coverage, craftsmanship, and customer experience has always been at our core, and will continue to be as we modernize what insurance does and how we deliver it, all while protecting what our customers value most. Major initiatives are underway at Chubb to build on our strengths and expand Chubb's reach in the digital insurance space. This means data-enriched processes and real-time insights embedded across our value chain, design thinking and an "engineers of everything" mentality, and a world-class customer experience that sets us apart. We are also reimagining our ways of working to be more adaptable and flexible through agile principles and investing in skillset development and tools for a digital age. - Who You Are -

• You are excited by the prospect of designing amazing user experiences to solve customer problems by bringing together user experience and creative design -
• You are responsible for delivering the vision of user experience design and strategy
• You are driven to create beautiful and intuitive solutions, bettering the design and usability of Chubb's digital solutions and guiding user-centered methodologies from strategy, research, design and user testing
• You are excited at the prospect at working with multi-disciplinary teams in an iterative manner to deliver Chubb's superior service execution digitally
• You are committed to continuous improvement for both your teams, yourself, and Chubb's culture
  What You Will Do -
  • Execute the UX process and implementation of projects associated with different business units.
  • Deliver and iterate a reusable visual design and user experience framework to be used across business units.
  • Create an iterative design process, by illustrating design ideas using wireframes, storyboards, process flows, prototypes and sitemaps.
  • Carry out user-centric design practices. Conceptualize interfaces, visualize digital experiences or applications, and understand how each touchpoint is connected to the full user experience
  • Work with business teams to analyze quantitative and qualitative user research and synthesize user and customer data from many sources to identify opportunities; recommend user-centric design directions with an eye towards human value feasibility and economy
  • Conduct user testing and qualitative sessions to improve engagement, usability and affinity -
  • Apply, promote and iterate design guidelines, best practices and standards
  • Stay current on emerging industry trends and the competitive landscape to provide insight on ways to improve the experience using visual design, usability and website functionality
  • Connect design strategy to business results
  • Leverage existing best-practices to influence IT development processes as we develop new experiences
  • Contribute and advise the pod with your expertise in UX/UI design to clarify details around user stories and customer journeys Qualifications What You Bring Foundational Skills:
    • Willing and able to break the mold, challenging the status quo for the good of the customer and user design
    • Able to concisely and effectively interact with key roles within the Agile team
    • Strong communication skills, with confidence to explain design approaches or technical details to diverse groups of people
    • Strong creative problem solver who enjoys visual communication (e.g., wireframes, mockups) Design Skills:
      • Experience with an iterative design process, and a recognition that the first design is rarely the final design (i.e., MVP mindset)
      • Experience with design programs and tools (i.e., Sketch App)
      • Experience with design thinking and human centered design frameworks
      • Ability and willingness to learn Agile ways of working Education:
        • Background in designing mobile and web applications OR MS/BS degree in graphic design, computer science, design, fine arts, or equivalent combination of education and demonstrated UI/UX experience Chubb strives to offer a diverse and inclusive and rewarding work environment. Teamwork and mutual respect are central to how Chubb operates, and we believe the best solutions draw upon diverse perspectives, experiences and skills. We operate in such a way where everyone, regardless of their singular background has the opportunity to contribute to our collective success. In Jersey City, NJ the pay range for the role is $101,000 to $172,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found at https://careers.chubb.com/global/en/north-america . This range is specific to Jersey City, NJ and may not be applicable to other locations. EEO Statement At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment. -
          

Keywords: The Chubb Corporation, Jersey City , Senior UX/UI Designer (DT), Other , Jersey City, New Jersey