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Customer Service Representative- Sports Betting

Company: Pentasia
Location: Jersey City
Posted on: November 26, 2022

Job Description:

*Details: *

* Title: Call Center Representative
* Schedule: any 5 or 7 days, any 8 hour shift between 7 am and midnight
* Salary: $40,000 yearly
* Location: Jersey City, NJ

*Requirements: *

* Open avaialbility: able to work various 8-hour shifts during week days and weekends
* 1+ year of call center experience
* Ability to handle inquires via phone, chat, and email
* Experience with technical troubleshooting
* Passion for sports

*Responsibilities: *

* Act as a first point of contact for customer issues, questions, and requests.
* Provide best in class customer service by phone, email, or live chat.
* Encourages customer participation in promotion opportunities.
* Maintain records of customer interactions and transactions.
* Collect and disseminate customer feedback on promotions, products, or operations.
* Perform related work or additional projects as required by the business including sales and outbound calls.

*Summary: *

Our client, an exciting and growing brand in digital sports betting and gaming, is looking for individuals to join their Customer Service Team! The ideal candidate will have call center experience, sports knowledge, and a passion to help customers. Great opportunity to join a growing industry!

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:
* Health insurance
* Paid time off

Ability to commute/relocate:
* Jersey City, NJ 07311: Reliably commute or planning to relocate before starting work (Required)

Experience:
* call center: 1 year (Preferred)

Shift availability:
* Night Shift (Required)

Work Location: One location%58047475%

Keywords: Pentasia, Jersey City , Customer Service Representative- Sports Betting, Other , Jersey City, New Jersey

Click here to apply!

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