Client Success Lead

Company: VirtualVocations
Location: Jersey City
Posted on: September 18, 2023

Job Description:

A company is looking for a Client Success Lead to manage relationships with merchants and drive usage of their platform.
Key Responsibilities:

Manage a portfolio of accounts to foster long-term business relationships with merchant partners
Deliver a proactive client management strategy to drive growth and retention
Analyze merchant performance and recommend programs to increase product adoption and optimize strategies

Required Qualifications:

5+ years of customer-facing experience, preferably in a high-tech environment
Experience in managing cross-functional projects
Knowledge of marketing technologies, SaaS, and e-commerce preferred

Keywords: VirtualVocations, Jersey City , Client Success Lead, Other , Jersey City, New Jersey

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