SUPERVISOR, TRANSITIONAL HOUSING
Company: ASIAN AMERICANS FOR EQUALITY, INC
Location: New York
Posted on: April 24, 2024
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Job Description:
COMPENSATION: $60,000.00 annually Language Proficiency: ENGLISH,
CHINESE AND KOREAN WHO WE ARE: Asian Americans for Equality (AAFE)
is a 501 (c) (3) non-profit organization based in New York City.
Founded in 1974 in Manhattan's Chinatown to advocate for equal
rights, AAFE has transformed in the past four decades to become one
of the city's leading housing, social service and community
development organizations. AAFE advances racial, social and
economic justice for Asian Americans and other systematically
disadvantaged communities, guided by our experiences as Asian
Americans and our commitment to civil rights. AAFE is nationally
recognized as an innovative affordable housing developer and
property manager; we have created and preserved more than 1,000
affordable rental units in Manhattan and Queens and provided over
$400 million in mortgage financing for first-time homebuyers. AAFE
also supports economic empowerment through two affiliates: a small
business CDFI, Renaissance EDC (REDC), that provides financial and
technical assistance to low-income, immigrant entrepreneurs; and a
homeownership CDFI, Community Development Fund (CDF), that provides
counseling and financial assistance to first-time and existing
homeowners. From neighborhood offices in Chinatown and the Lower
East Side (Manhattan) and Flushing and Jackson Heights (Queens) we
provide an array of multilingual counseling and educational
programs in support of low-income tenants, seniors and immigrant
youth. POSITION SUMMARY: AAFE is seeking a Manager, Housing
Services & Retention for Magnolia Gardens, a 90-unit transitional
housing facility for families with children in Flushing, Queens.
This facility will prioritize Community District 7 ( Flushing)
residents and is the first Asian language access transitional
housing facility in NY. AAFE strongly believes in our ability to
facilitate access to transitional housing in a way that reduces
barriers for AAPI families with children in need of additional
support for achieving housing stability and financial wellbeing.
The role of Manager, Housing Services & Retention will be to ensure
that housing insecure and homeless families with children from CD7
( Flushing) have both priority and equitable access to Magnolia
Gardens. This person will lead and support pre-opening activities
and once opened, intensive navigation support to Flushing based
families. Responsibilities: Under the direct supervision of the
Managing Director of Community Services, this position will help
Flushing based families access transitional housing (including
Magnolia Gardens) through collaboration with other community-based
organizations, faith based and public-school institutions as well
as our development partners at Urban Resources Institute.
Responsibilities will include the following: Oversee and lead
Flushing community-based Housing Services & Retention Collaborative
. The collaborative will be composed of a locally based
interdisciplinary group of providers and community partners who
will endeavor to use their collective expertise to facilitate
access to culturally competent services that support families with
children who have historically been under-served, including AAPI
families with children. Members of this Collaborative will also
work together to promote access to, and retention of affordable
permanent housing. Conduct outreach and education to institutions
in Flushing and CD7 that serve AAPI families with children, such as
CBO's, faith-based, childcare and public-school institutions, to
make them aware of the project and the DHS intake process, and to
establish client referral processes. Coordinate the participation
of Collaborative partners in making client referrals and providing
client navigation and wrap-around stabilization and retention
services. A second full-time position will be responsible for
providing client navigation support during the DHS intake and
placement process, to ensure AAPI families with children seeking
shelter do not fall through the cracks. Develop materials and tools
for outreach and education workshops, presentations and to share in
a train the trainer model with our community-based partners. Create
and maintain an intake, reporting, and casework documentation
system for this work. Supervise 1 F/T Transitional Housing
Navigator will be to ensure that housing insecure and homeless
families with children from CD7 ( Flushing) have both priority and
equitable access to Magnolia Gardens. The Transitional Housing
Navigator will also support pre-opening activities and once opened,
intensive navigation support to Flushing based families. Prepare
and support the families throughout the entire transitional housing
placement process. Coordinate with transitional shelter staff (URI)
to meet goals and objectives in providing transitional housing for
CD7 families. Liaison between referral CBO's and URI and DHS to
ensure families are placed in transitional housing. Coordinate
housing stability advocacy, provides referrals, safety plans, and
administer client assistance funds. Provide short- and long-term
culturally/linguistically appropriate services to promote the
health, safety, and overall well-being of participants. Take
initiative in problem-solving and utilize resources, including team
members and community resources, to assist in addressing
challenges. Maintain accurate, complete, and timely records and
reports, including leases, ensuring compliance with funding and
contractual obligations. Interview and screen applicants, such as
completing initial application and all necessary releases and
documentation with the participant, review program expectations and
services, check references, and coordinate ongoing appointments
with participants. Conduct an assessment and help participants
develop housing case plan to attain their goals. Assist survivors
residing in the transitional shelter in securing permanent housing
and provide follow up supportive services per housing plan for a
minimum of three months. Meet with participants for follow up
appointments in-person at a mutually agreed location, including
home visits at the participant's residence. Facilitate documents
successfully to comply with client needs in addition to agency
requirements. Problem-solve any issues out of compliance with
agency mission or program requirements. Document accurate service
notes, case notes, and complete all required forms per contractual
guidelines. Represent the agency in a trauma-informed capacity.
Educate participants on housing norms and rules, equip them with
tenet roles and responsibilities. Work closely and provide service,
referrals, and crisis intervention counseling. Act as a liaison
between referring CBO's and DHS/URI Assist with any on site
facility needs such as events, donations, inspections, and ensuring
cleanliness. Maintain compliance with all agency health and safety
procedures. Transport participants as needed to DHS PATH. Perform
other duties as assigned. Qualifications & Requirements: Bachelor's
degree in Human Services or related field and a minimum of (3)
years' experience working in a related field. Valid New York
driver's license Bilingual in English/ Chinese or Bilingual in
English/Korean is required Fluency in English, Chinese and Korean
is preferred Positive, effective, and professional (oral and
written) communications and interactions with a wide range of
individuals, including in emotionally charged and stressful
situations Proven ability to interact, problem-solve and mediate in
a positive and constructive manner, including during emergency and
stressful situations Ability to successfully prioritize and execute
multiple tasks and/or projects, and ability to work independently
and cooperatively as a team member Flexibility, such as regarding
work setting, schedule, responsibilities, clients, and colleagues,
and assistance with emergency situations as needed Experienced in
tracking outcomes and program impact Innovative and creative
thinking Supervisory Experience Ability to work flexible hours
Unlimited supply of energy with an entrepreneurial spirit
COMPENSATION: $60,000.00 annually Preferred: Possesses a valid New
York driver's license, proof of insurance, and a clean driving
record. EXPECTATIONS & HOW WE WORK: We believe that the people and
the communities that we have the privilege to serve, deserve our
very best every day. We are a results-driven organization that
focuses on inclusiveness, empowerment and impact. AAFE employees
are accountable, collaborative and strong communicators with a core
strength of community service and development. We are strategic
thinkers who are committed to racial equality and treating each
other, and the communities we serve, with respect and dignity. We
have an aptitude for technology and a strong desire to continuously
learn. This philosophy expands to the way we manage our work and
the way we put our best foot forward. All employees are expected to
adhere to the following: Ensure compliance with all grant/contract
requirements Work as part of a team in supporting other AAFE
program contracts and projects Provide quality customer service to
both internal and external partners and co-workers. Support efforts
that ensure a safe and healthy work environment. Understand and
embrace the value in collaborating with people of different
cultures, races, genders, ethnicities, beliefs, experiences and
ideas. An understanding of the concepts of institutional and
structural racism and bias and their impact on underserved and
underrepresented communities. Maintain a positive, helpful
attitude. Enjoy your time at work! Employment Type: Full Time
Bonus/Commission: No
Keywords: ASIAN AMERICANS FOR EQUALITY, INC, Jersey City , SUPERVISOR, TRANSITIONAL HOUSING, Other , New York, New Jersey
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