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Dock Attendant - Statue Cruises

Company: Hornblower Inc
Location: Jersey City
Posted on: May 15, 2024

Job Description:

Salary $22/HR

City Experiences is seeking a Dock Attendant for our City Cruises Statue operation in, Jersey City, New Jersey.

About You:

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

About the Opportunity:

The Dock Attendant works under the supervision of the Dock Supervisor. Dock Attendant works in coordination with the marine crew to ensure the safety of passengers boarding/de-boarding at the dock. Dock Attendant provide passengers with safe, secure, and hospitable guest service at all times.

Essential Duties & Responsibilities:

  • Assists guests and answers questions in regards to Ferry Schedule, The Statue of Liberty, Ellis Island or other local attractions.
  • Handling lines thrown from the vessels to the dock.
  • Assisting Vessel Crew with pulling the gangway on and off each vessel.
  • Assisting guests on and off the vessel.
  • Properly inform guests how to safely board and disembark the gangway/vessel .
  • Follow instructions from the vessel crew and dock supervisors.
  • Fill out Island passenger log sheets, when applicable.
  • Additional job duties as assigned. Requirements & Qualifications:
    • Preference given to those who have maritime and customer service experience.
    • Outstanding guest service personality is a must.
    • Ability to interact with individuals at all levels in a pleasant and professional manner
    • Ability to work well under pressure and handle emergency response
    • We are a quality hospitality organization that serves the public year round. Working weekends and holidays may be required.
    • Regular attendance in conformance with the standards, which may be established by Statue Cruises from time to time, is essential to the successful performance of this position. Crewmembers with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

      About Us:

      City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

      The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

      The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and harassment against any applicants or employees based upon their race, color, religion, national origin, sex, age, sexual orientation, gender identity or expression, mental or physical disability, status as a protected veteran, or other characteristics prohibited by applicable law.

      Additionally, we encourage all qualified applicants including those with past arrest or conviction records to apply. The Company participates in the E-Verify program in certain locations.

      Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

      The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Hornblower Inc, Jersey City , Dock Attendant - Statue Cruises, Other , Jersey City, New Jersey

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