JerseyCityRecruiter
the smart solution for Jersey City jobs

CUSTOMER SOLUTIONS TECH SUPPORT

Company: Mommy Jobs Online
Location: Jersey City
Posted on: May 19, 2019

Job Description:

You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 an hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where passersby cannot view the screen or customer information. Preferably in a room with a door or divider that closes it off from the rest of the home Required Experience: Ability to successfully pass background check Must be at least 18 years old (per Industrys requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred To Become A Member: Please visit mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLxxx on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Jersey City , CUSTOMER SOLUTIONS TECH SUPPORT, Other , Jersey City, New Jersey

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Project Planner/Scheduler (Primavera P6).
Description: Hi, My name is Eric Jones. I'm a recruiter with a staffing firm called Eclaro. Our client in White Plains, NY is looking for Project PlannerScheduler Primavera P6 . This is a 12 months contract with (more...)
Company: eclaro
Location: White Plains
Posted on: 05/24/2019

Hicksville Math Tutor Jobs
Description: br Varsity Tutors has students in Hicksville looking for Math tutoring. Varsity Tutors is a live learning platform that connects tutors with students to provide personalized learning. In addition to (more...)
Company: Company Confidential
Location: Hicksville
Posted on: 05/24/2019

Registered Nurse (RN) - Pediatric / Adult Home Care
Description: Are you a Registered Nurse RN interested in making a difference in people---s lives Are you looking to join an organization that shares your values and commitment to excellence Then look no further (more...)
Company: Bayada
Location: Hicksville
Posted on: 05/24/2019


Start Working At Home TODAY!
Description: Open a world of possibilities with our work from home opportunity. Whether you are looking to supplement
Company: Career Division
Location: Levittown
Posted on: 05/24/2019

Virtual Recruiter - (Remote)
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: Mommy Jobs Online
Location: Hicksville
Posted on: 05/24/2019

Validation Specialist
Description: Position Details Job Title Validation - Compliance Specialist Location New Brunswick, NJ, 08903 Duration 6 Months contract Job Description The
Company: FORTIRA INC.
Location: New Brunswick
Posted on: 05/24/2019

Regional CDL A Truck Driver - Up to $75k / Year - Home Weekly - Amazing Benefits!
Description: This is the easiest money in trucking - Quote from an LCL DriverLCL Bulk is a Wisconsin based food grade tanker company with a terminal in Elizabethtown PA, that primarily hauls liquid chocolate LCL (more...)
Company: LCL Bulk Transportation
Location: New Brunswick
Posted on: 05/24/2019

Customer Support, Fraud Specialist I.
Description: Together we elevate the everyday, creating products and experiences that inspire the individual in all of us. We do more than sell clothes. We are a brand with a heart, a culture of family. We value people (more...)
Company: Mommy Jobs Online
Location: Hicksville
Posted on: 05/24/2019

Person in Plant External Manufacturing Houston Based (New Brunswick,NJ
Description: Req : br Location: Offsite, New Jersey, United States br Job Category: Technical Development br Work Location: OFFSITE br Organization: Supply Chain br Employee Status: Full-time br Job Type: (more...)
Company: Celgene
Location: New Brunswick
Posted on: 05/24/2019

White Plains Differential Equations Tutor Jobs
Description: br Varsity Tutors is always looking for bright individuals in White Plains who are passionate about mentoring others.
Company: Company Confidential
Location: White Plains
Posted on: 05/24/2019

Log In or Create An Account

Get the latest New Jersey jobs by following @recnetNJ on Twitter!

Jersey City RSS job feeds