Customer Service Sales -
Location: Jersey City
Posted on: January 15, 2021
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Job Description:
Customer Service Sales Opportunity
AppleOne has a Customer Service Sales opportunity working for a
growing trucking company in Jersey City, NJ.
Collaborate with a sales team to manage and grow existing accounts.
Responsible for selling and negotiating to honor day-to-day
commitments of the account. Devise and implement tailored solutions
to increase efficiency, add value, and maximize profitability
throughout customers? supply chains. Exceed customers?
expectations, pursue opportunities to cross-sell new business, and
emulate all of Evans Delivery?s values. Utilize team resources and
your manager to ensure standard operating procedures, key
performance indicators, and other account metrics exist and are
completed on a daily basis. Identify opportunities for account
penetration and growth through analysis/discovery and recommend
solutions
? Conduct business reviews and customer meetings
? Maintain overall positive client experience
? Manage performance expectations through customer account
metrics
? Develop and foster customer relationships at multiple levels
? 8-5pm Monday through Friday with an hour lunch
? Inbound and Outbound calls
? Currently working with 15 clients.
? Responsible for order taking, order entry and follow up
? Customers will be calling in to place an order for
shipment...Order will be faxed or scanned to the CSR and CSR will
update order in their internal system.
? Customer will also be calling in for rates- CSR will need to
refer to rate card and provide that information
? CSR is responsible for following up with clients when orders are
complete
? CSR would also be responsible for cold calling new business leads
to generate new business.
? Leads will be already provided
Possible Temp to Hire - $12.00 an hour
We are an equal employment opportunity employer and will consider
all qualified candidates without regard to disability or protected
veteran status.
Keywords: , Jersey City , Customer Service Sales -, PR / Public Relations , Jersey City, New Jersey
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