Central Service Courier

Company: Aesculap Inc.
Location: Jersey City
Posted on: December 4, 2019

Job Description:

Aesculap Inc.Central Service CourierUS-NJ-Jersey CityJob ID: 2019-15454Type: Regular Full-Time# of Openings: 2Category: Field ServiceRemote U.S.OverviewAesculap, Inc., a B. Braun company, is part of a 180-year-old global organization focused on meeting the needs of an ever-changing healthcare community. Through close collaboration with its customers, Aesculap provides advanced technologies for general surgery, neurosurgery and closure technologies. Aesculap continues a proud heritage of leadership and responsiveness as we strive to deliver products and services that improve the quality of patients' livesResponsibilitiesPosition Summary: Responsible for processing all inbound and outbound repair orders. This includes the processing of all order documentation, instrument identification procedures in addition to the receipt and shipment of all repairs. Responsibilities: Essential Duties

• Shipping and receiving of instruments to and from St. Louis in a timely manner.
• Prioritizes the processing of repair orders according to scheduled workload.
• Coordinates the receipt, verification, QA evaluation and accurate input of customer repair orders, with notation of special handling (rush order, insulation, etching).
• Coordinates the proper processing of repair order paperwork.
• Files, updates and maintains customer information
• General housekeeping.
• Daily quote entry.
• Responsible for completion of departmental transfers and coordination with Order Fulfillment
• Assures proper completion of order closeout and shipping of repairs.
• Packaging of repair orders.
• Picking up sets and returning them to the hospitals after daily repairs have been carried out.
• Demonstrate Lean Concepts across the department
• Assist Customers with Technical inquires
• Must comply with applicable ISO and FDA regulations as stated in Quality Manual
• Must embody the Company's Vision, Mission and Values
• Equipment maintenance. Including equipment maintenance logs and equipment inspection.
• Vehicle maintenance and cleanliness.
• Communicating customer cancellations, customer instructions, customer concerns, and customer scheduling changes.
• Inventory fulfillment. Ordering and keeping inventory neat and organized.
• Other duties may be assigned.Supervisory Responsibilities:
  • Not ApplicableQualificationsExpertise: Qualifications-Experience/Training/Education/Etc Required:
    • Requires 1 - 2 years Customer Service experience. Previous customer service experience preferably at a hand held surgical instrument company.
    • Requires high school diploma; BA/BS preferred.
    • Ability to communicate effectively.
    • Requires knowledge of Microsoft Office and Lotus Notes.
    • Knowledge of SAP a plusLanguage and mathematical skills; reasoning ability:
      • Language Skills: Ability to read and interpret documents such as safety rules, operating
      • and maintenance instructions, and procedure manuals. Ability to write routine reports
      • and correspondence. Ability to speak effectively before groups of customers or
      • employees of organization.
      • Mathematical Skills: Ability to add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
      • Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to handle or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 50 pounds. B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement. To learn more about B. Braun and our safety healthcare products or view a listing of our employment opportunities, please visit us on the internet at www.bbraunusa.com. Through its "Sharing Expertise--" initiative, B. Braun promotes best practices for continuous improvement of healthcare products and services. PI115940384

Keywords: Aesculap Inc., Jersey City , Central Service Courier, Professions , Jersey City, New Jersey