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Quality Assurance Analyst

Company: MUFG in the Americas
Location: Jersey City
Posted on: February 16, 2020

Job Description:


Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018). In the Americas, we're 13,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We're a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.

Job Summary:

Reporting to the Quality Control Manager/Team Leader. Responsible for performing a quality control review of KYC Operations for both new onboarding and periodic reviews. The objectives of these reviews include: ensuring KYC requirements are properly met and documented in accordance with bank standards and regulatory guidelines; and ensuring KYC process is followed in accordance with regulatory guidelines. Reviews of variety of client profiles including the high risk clients. This position is typically expected to work a very large number of reviews with little oversight. Serves as a subject matter expert for lower level Analysts. Assists management in mentoring, coaching, and training lower level Analysts. Provides technical guidance to staff for research, analysis and documentation. May be involved in the interview process for potential candidates for open positions. May receive delegated responsibilities from management.

Major Responsibilities:

  • (75%) Perform Quality assurance of client KYC profile completed by KYC Onboarding team to determine if the review and research were conducted in accordance with the Quality Assurance standards and timeframes set for within established procedures, bank policy and regulatory requirements. Document each review by thoroughly completing a QA checklist .
  • (10%) Perform a 10% review of quality assurance review results for consensus. Work with Manager to maintain the department's procedures relative to applicable regulations; communicate new and changed procedures to staff; and assist with development of CMO Loan Officer training material.
  • (10%) Oversee day to day operations of the CMO Quality Assurance group, ensuring that work product meets the Bank standards. Provide guidance to personnel as necessary. Monitor individual employee work production and error rate. Assist with all personnel issues including but not limited to, preparation of timesheets, training and setting work schedules.
  • (5%) Assist other departments on a temporary basis as needed. Perform other duties as assigned.


    • Bachelor's degree preferred; applicable work experience will be considered.
    • Minimum of 3-5 years direct work experience in AML risk analysis or equivalent with related experience in other areas of banking and preferably in the financial services industry.
    • Knowledge of Federal regulations (especially BSA/AML, ECOA, CRA and FCRA).
    • Previous supervisory/management experience preferred. Proficient knowledge of MS Word, Excel, Access.
    • Ability to work independently and to make informed decisions.
    • Strong verbal, written and interpersonal communication skills.

      The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

      We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

      A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Keywords: MUFG in the Americas, Jersey City , Quality Assurance Analyst, Professions , Jersey City, New Jersey

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