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Lead Production System Analyst

Company: NSD International, Inc.
Location: Jersey City
Posted on: May 18, 2020

Job Description:

Production System Analyst ( Lead analyst ) Location Jersey City NJ ( on-site 8 am to 5 pm) Long term position MUST HAVE EXCELLENT VERBAL AND WRITTEN COMMUNICATION SKILLS Skills and Education B.S. in IT-related discipline or equivalent. Excellent verbal and written communication skills. Excellent analytical and quantitative skills. Proficiency in Microsoft Excel. Knowledge of, andor experience in, system development or infrastructure support (related to network, servers, andor databases). Experience in the production system supports helpful. Experience in ServiceNow ITIL service management tool helpful. Banking management experience is big plus. Further The responsibility of the role is to (1) review the tickets calledlogged into the Help Desk (similar to "Incidents" in the ITIL framework) and identify potential system troubles (similar to "Problems" in ITIL) (2) be aware of potential problems through normal communication, (3) follow through with "owners" of the Problems to ensure that the Problem is documented accurately and timely, including root cause and preventive measure Please contact to be considered the following contact information jobsnsdintl.com

Keywords: NSD International, Inc., Jersey City , Lead Production System Analyst, Professions , Jersey City, New Jersey

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