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Data Analyst

Company: Kuehne & Nagel Logistics, Inc.
Location: Jersey City
Posted on: November 16, 2021

Job Description:

Our team in Jersey City, NJ is looking for a new Data Analyst Your Role Performs a variety of duties regarding customer data quality, follow up with providers, carrier exception reporting and trend analysis to help improve overall data quality and customer satisfaction. Your Responsibilities Position Duties and Responsibilities

  • Distribute reports to appropriate operations teams, carriers or truckers for follow up and escalate to customers as appropriate
  • Liaise with our Business Intelligence team to determine proper use cases for different BI tools (Tableau, Business Objects, XLS, etc)
  • Learn how to use KN BI tools and create appropriate reports
  • Liaise with our Program Managers to determine DQ risk areas needing controls
  • Provide metrics to program managers on DQ challenge areas and on performance improvement ideas
  • Create/Maintain work instructions for your daily work on each account including step by step how to run reports, any manual DQ reviews performed and contact details for report recipients
  • Regularly analyze data to identify trends, inconsistencies or possible DQ risk areas that should be added to metrics
  • Create slides to contribute to customer business reviews around DQ or other trend analysis Daily Operations
    • Internal email communication
    • Purchase Order Exception and Booking Management
    • 3PL Exception Management
    • Manage Security Initiatives (ISF)
    • Other Reporting as defined in SOP
    • Program manager back-up Data Management
      • Daily Audit management file (destination statuses) and communication to origin and destination with action items
      • Manage by exception the inbound flow of containers from onboard to delivered by notifying responsible party (carrier/3PL/broker/trucker)for milestone transmission/data entry
      • Assist PM to prepare performance data/KPI reporting requirements for monthly and QBR meetings.
      • Addressing any KPI issues with the origins and driving improvements
      • Review daily reports to address any missing data in milestones, dynamic ETA, etc
      • Management of EDI Data Flow to/from Customer and KN systems including ISF and ASN
      • Manage Document Flow to Destination Broker
      • Supervise audit of Inbound Container report Compliance/Scorecard Management
        • Monitor operational SOP execution / compliance / quality
        • Create and manage internal performance score-carding
        • Capture exception types, root cause, and provide analysis/visibility to CT management and origins to help drive correction actions to minimize exception ratios
        • Daily recording of Service Issues to Service Integrity log while driving issue resolution to line item issues Your Skills and Experiences Education Requirements
          • Fluent in the English language
          • College degree in Business Analytics, operations management or supply chain logistics preferred Skills and Experience
            • Experience using and creating reports using business intelligence tools preferred
            • Very analytical with strengths in process improvements and identifying problem areas by analyzing data
            • Ideal candidate will have excellent organization skills and a strong ability to work on multiple projects at one time
            • Strong verbal and written communication skills
            • Strong PC skills, including Microsoft Office suite
            • Able to work overtime or participate in evening calls with Asia when needed
            • Performance improvement driven Good Reasons to Join We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment

Keywords: Kuehne & Nagel Logistics, Inc., Jersey City , Data Analyst, Professions , Jersey City, New Jersey

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