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Business Analyst

Company: Securitas USA
Location: Jersey City
Posted on: November 18, 2021

Job Description:

JOB SUMMARY Reports To: Business Relationship Manager Securitas is currently seeking a Business Analyst (BA) to partner with business departments to gather business requirements, define & document business processes, participate in process design, business process optimization and support all phases of software development. The BA must have proven experience coordinating detailed business, operational requirements with corresponding audit controls and implementing process solutions. Ability to work well in a dynamic environment, think creatively, work independently, and handle multiple tasks simultaneously. Job Objectives: * Works closely with department managers and users to define and analyze business and operational problems, process improvement opportunities and requirements * Evaluates methods of improving efficiency and cost-effectiveness of business and operational processes * Organizes and leads team meetings as required, publishes minutes, action items and issues tracking through closure * Quickly evolves into the Subject Matter Expert (SME) understands and grasps both the operational, functional aspects and end-to-end handoffs * May assist in developing training materials, handouts, and desktop procedures * Maintains up-to-date knowledge by attending education workshops, reviewing product releases, attending vendor user conferences and training * Work closely with department managers and Project Management Office to plan, launch and deploy timely deliverables based on roadmap within the BA role * Organize and manage application features, business process inventory and backlog to meet deadlines based on overall strategic vision and roadmap Core Competencies: * Business Process Analysis - Defining, assessing, and improving operational processes and workflow * Attention to Detail - focusing on the details of work content, work steps and final work products * Innovation - Imagining and devising new and better ways of doing things * Tools - Expert in MS Office products, including Word, Excel, PowerPoint, Visio, Project, etc. and any BPM software * Self-Management - showing personal organization, self-discipline, and dependability to support timely deliverables * Leveraging Technology - applying technology for improvements in process efficiency and effectiveness * Analyzing & Interpreting Data - drawing meaning and conclusions from quantitative or qualitative data * Multi-task Management - Ability to manage multi simultaneous efforts with the ability to escalate Qualifications: * Bachelor's degree and/or equivalent experience required * 3-5 years of progressively responsible experience in professional business systems analysis * 3-5 years supporting mid to large scale ERP software (Financials PTP, ITC, RTR), SaaS preferred * 2-5 years working on an Agile environment in a fast-paced environment * Strong organizational, planning and time management skills * Strong problem solving, critical thinking and conflict resolutions skills * Strong English communication skills, both written and oral * Ability to work efficiently with peers, end users, and 3rd party vendors EOE/AA/Minority/Female/Veterans/DisabilityPlease apply using Chrome, Safari, or Firefox.

Keywords: Securitas USA, Jersey City , Business Analyst, Professions , Jersey City, New Jersey

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