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Application Support Analyst New Jersey

Company: Eliassen Group
Location: Jersey City
Posted on: January 15, 2022

Job Description:

Eliassen Group is assisting our global healthcare client with finding an Application Support Analyst to work with their proprietary EMR system supporting existing and new functionality being implemented. You will be part of the Tier 1 team working directly with customers to rectify issues and escalate larger trouble tickets to the Tier 2 team. Our client offers a great culture, compensation plan, and direct career paths to move up in the company. Our client is global institution whose mission is to develop reproductive medicine at the highest level, promoting research, teaching and dissemination of knowledge and professional excellence.
***Due to our client requirements, only US Citizens and Green Card holders will be considered and you'll be working 100% remote from your home office. This position has a great benefit package that includes Medical, Dental and Vision benefits, 401k with company matching, and life insurance for those who qualify.***

Responsibilities of the Application Support Analyst:


Serves a primary role in the support of software programs or modules across multiple clinical and/or business functions
Understand the business environment and the impact IT can have on the business environment
Provides analysis and support for installed systems, as well as system implementation and integration projects, which require systems analysis, design, build, testing, and implementation for specific modules or applications
Functions as a liaison between clinical, business, and technical areas during the planning process and provides oversight throughout the project cycle
Builds credibility and rapport with customers to understand their needs
Researches requests to determine scope, size, and impact
Validates requirement information with the stakeholders to ensure completeness, correctness, and clarity
Validates solutions to ensure it satisfies the stated requirements
Maintains in-depth knowledge of existing EHR systems

Requirements of the Application Support Analyst:

Bachelor's degree in Healthcare, Nursing, Business or Computer/Information Sciences OR an equivalent level of professional experience
Strong computer skills including Windows, Outlook, Word, Excel, Visio, and PowerPoint
Understanding of the implementation and/or maintenance of Electronic Medical Record systems
Understands Healthcare operations and structure, general requirements in an integrated delivery system, and use of IT applications in the practicing healthcare environment
Ability to independently prioritize work assignments, meet deadlines and manage multiple projects and/or priorities
Effective team player
Excellent communication and organizational skills

Job ID: 363605 About Eliassen Group:

Eliassen Group provides strategic consulting and talent solutions to drive our clients' innovation and business results. Our purpose is to positively impact the lives of our employees, clients, consultants, and the communities in which we operate. Leveraging over 30 years of success, our expertise in talent solutions, life sciences consulting, Agile consulting, cloud services, risk management, business optimization, and managed services enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA, and with offices from coast to coast, Eliassen Group offers local community presence and deep networks, as well as national reach.


Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

Keywords: Eliassen Group, Jersey City , Application Support Analyst New Jersey, Professions , Jersey City, New Jersey

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