Data Analyst

Company: Tory Burch LLC
Location: Jersey City
Posted on: January 15, 2022

Job Description:

JOB SUMMARYTory Burch is looking for a talented, KPI and customer-obsessed Data Analyst to help build and execute strategies driving the company's continued growth in Retail and eCommerce. This role offers the unique opportunity to drive large scale, highly visible projects across different teams.JOB DESCRIPTIONRESPONSIBILITIESAnalyze customer insights, provide audience recommendations, and create audience segments, and measure performance of campaigns and tests to support CRM strategyCreate clienteling audiences, analyze customer insights, and measure clienteling effect to support Retail Data-Led Clienteling strategyConducting customer analysis to support retail as well as global/regional businessesCreate customer KPI reports to increase understanding of the businessManage Customer Insights Dashboards, providing summary of key insights for stakeholders on monthly and quarterly basisExecute audience segments for Email and Digital Marketing campaignsSupport CRM/IT in the reconciliation of data from a variety of sources; devise and/or improve processes to monitor data and ensure its accuracy and integrityDevelop data test plans, manage and execute user acceptance testing to ensure accuracy of customer attributes across internal systemsQUALIFICATIONS2+ years of experience in data and analytics working with large and complicated data; eCommerce and Retail experience preferredProficient knowledge of data base and campaign managementPreferred degree with a specialization in Statistics, Computer Science, Engineering, or another quantitative field or equivalentMastery of SQL, Python, and other scripting/automation techniquesExperience with Hadoop, specifically Cloudera, is requiredExperience with Tableau or other data visualization software is requiredExperience with reporting tools such as Microstrategy or other BI tools is preferredKnowledge of email, direct mail and database marketing concepts (such as segmentation) is requiredKnowledge of customer data management such as customer data consolidation, cleansing, and testing is preferredProficient at all Microsoft Office applications, particularly Excel and PowerPointAttention to detail, thorough and quality orientedUnderstands marketing processes involved in campaign management, marketing analytics and reportingAbility to manage and synthesize large sets of complex data and present actionable insights in a clear, concise mannerStrong understanding of KPIs/metrics/attributes related to direct-to-consumer dataAdaptable - with ability to manage multiple projects and priorities concurrentlyAbility to communicate effectively and efficiently, via written and oral formats, to all levels of the organizationCommitted to working in a fast-paced and highly collaborative environmentDESIRED ATTRIBUTESPlease note any skills/qualities you would want someone to have in this role in addition to our core skills:Adaptable - Change before you have toChanges course easily - Knows when to be patient and when to push - Works well in the gray - Shows grace under pressure - Owns mistakes and learns from them - Balances multiple prioritiesEntrepreneurial Spirit - Own itTakes initiative, doesn't wait for direction - Builds for the future - Takes personal ownership and accountability - Is resourceful in getting things doneCollaborative - No "I" in ToryIs self-aware and open-minded - Integrates the perspectives of others - Is direct but respectful - Communicates cross functionally - Knows when to get people involved and when to make a decision - Takes an inclusive approachClient & Brand Focus - Put yourself in Tory's shoesPassionate about the brand and the work - Creates a transformational client experience - Makes decisions in the best interest of the company and our customers - Focuses on internal and external customersLive the Values - Being "Buddy"Keeps the "Buddy Values" alive: Honesty + Kindness, Passion + Humility, Integrity + Compassion, Excellence + Humor. - It's not just what you do, but how you do it - Contributes to a positive and productive environmentFunctional Expertise - Know Your StuffHas the skills necessary to perform the job - Keeps current on trends, skills, and practices - Puts learning into practiceEqual Employment Opportunity StatementTory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual's age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law. Likewise, we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring, Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records for employment.Disability Accommodation Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact talent@toryburch.com.

Keywords: Tory Burch LLC, Jersey City , Data Analyst, Professions , Jersey City, New Jersey