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Fraud Operations Analyst

Company: BlueVine Capital Inc.
Location: Jersey City
Posted on: May 11, 2022

Job Description:

About BlueVine
BlueVine is a high-growth fintech company empowering small businesses with innovative banking designed for their needs. Small businesses deserve accessible and modern financial services, and traditional banks have underserved them for too long.
By combining industry-leading technology and security with our team's expertise and care, we help small businesses spend their time on what matters most-the next chapter of their business.
Since 2013, we've provided small and medium-sized businesses with access to more than $5.4 billion in financing. As a top small business banking provider trusted by thousands of small business owners, we're proud to offer a full suite of tailored banking services, including a business checking account, line of credit, and invoice factoring.
Headquartered in Redwood City, CA, and with offices in Salt Lake City, Jersey City, Tel Aviv, and Karmiel, we're hiring problem solvers and collaborators to help build a better financial future for small business owners.
BlueVine is looking for a Fraud Analyst who will be responsible for the critical review of client files throughout the application process and account life-cycle. This person will be responsible for gathering and analyzing data to verify the identity of the business and related principals. Fraud analysts work alongside an experienced and motivated underwriting team and are exposed to all aspects of FinTech operations in a high-growth startup environment.

  • Write reports and document evidence, findings, and recommendations
  • Review appropriate queues to reduce instances of fraud, identify areas of high fraud activity, and work in conjunction with the risk team to make our fraud practices more robust
  • Investigate anomalies in underwriting that could potentially include fraud
  • Work through high volumes of potential alerts to identify and confirm fraud events
  • Conduct investigations of customer accounts and activity to identify and prevent fraud
  • Identify, prevent, and mitigate digital banking, mobile, electronic, check and/or ACH banking fraud losses
  • Work in conjunction with cross-functional risk teams to reduce instances of fraud
  • Work in conjunction with customer support teams to help with identified instances ATO, social engineering and other red flag referrals
  • Put together complex fraud cases and be able to review them with management


    • 2+ years of experience in customer service with exposure to fraud operations, consumer/business lending, personal banking, or similar preferred
    • Strong analytical and problem solving skills
    • Passion for delivering a great customer experience
    • Impeccable judgment and acute attention to detail
    • Proven track record of high-performance
    • Bachelor's degree in Business Administration, Finance, or related field preferred

      Benefits and Perks:

      • Over $1,000 annually for a wellness benefit of your choice
      • Monthly WFH stipend -
      • PTO, Company Holiday, and Flexible Holidays
      • Excellent health coverage and life insurance benefits
      • Generous, paid parental leave covering up to 16 weeks
      • 401K with an immediate 3% company match
      • Access to financial coaches and education sessions
      • Company-sponsored Mental Health Benefits, including 1:1 therapy
      • Community-based volunteering opportunities
      • Free commuter benefits - Caltrain passes for San Francisco employees and a monthly parking allowance -
      • Weekly catered lunches and fully stocked kitchen pantries
      • Quarterly DoorDash credit
      • Dog-friendly HQ

        Read what candidates and employees have to say about us. Check out our .

Keywords: BlueVine Capital Inc., Jersey City , Fraud Operations Analyst, Professions , Jersey City, New Jersey

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