Senior Business Analyst / Project Lead MSS Ops

Company: Mitchell Martin
Location: Jersey City
Posted on: May 14, 2022

Job Description:

Our client, a banking company, is seeking a Senior Business Analyst / Project Lead MSS Ops


Location: Jersey City, NJ
Position Type: Contract


Summary:


Market Operations


Markets and Securities Services Operations has undertaken a large strategic programme of work that is due to complete in 2025. The programme covers predominantly change the bank activities however dovetails into market mandated change and regulatory change.


To this end and to support the Americas change portfolio we require a senior BA / project lead to join the change team to take responsibility of several key items within the region, both regionally and as part of Global change.


The role will require the analysis of data, the capture of business requirements and/or user stories and the forming of business cases to support the regional change agenda and as an enabler for new change opportunities.


The successful candidate will be required to act independently and with flexibility; multi-tasking but still ensuring strong attention to detail, in line with HSBC project and control standards.


Job Responsibilities:
Ensuring that all analysis is performed to a high standard and in accordance with HSBC project governance principles
Engaging with all internal project stakeholders to ensure requirements are met cost effectively while safeguarding ongoing investment into strategic vendor solutions.
Ensuring that all project documentation is produced to the highest quality, on time and with appropriate sign-offs obtained.
Working closely with colleagues in BAU Operations, Technology and the Business to ensure that processes are implemented appropriately & in accordance with stakeholder expectations and regulatory / compliance protocols.


Principal Accountabilities:


Impact on the Business
Project lead and ownership of key strategic project including all documentation, testing, post implementation review and stakeholder sign off
BA responsibilities - production of business analysis documentation, liaison with Subject Matter Experts to define current and planned business flows, prioritization of developments and liaison with multiple stakeholders


Customers / Stakeholders
Global Markets Business - Americas regional business leads & COO community.
Global Markets Operations - Americas regional ExCo.
Internal IT and external vendors.


Leadership & Teamwork
To work effectively within the global change team and build effective relationships with the Ops Line team, trading and IT counterparts
Ability to work with staff at all levels; to work with SMEs but also present to Senior Management
Support the relationship with key vendors to ensure effective delivery


Operational Effectiveness & Control
Strong relationship building skills - to build and maintain effective relationships with both internal stakeholders and external vendors
Ability to own and deliver projects from inception to post-delivery review.


Global perspective
Strong Change management skills gained through at least 5 years dedicated change experience preferably in a similar environment
Good understanding of regulatory and commercial environment
Excellent communication, escalation and issue management skills


The role will need to manage projects to a pre-defined budget. All external spend will be authorized by the Global Head of Change Delivery or respective business programme sponsor.


The candidate needs to understand:
Large scale change within a complex operating environment
Front to back process improvement and the need for stakeholder engagement & management
Operational risk requirements around generic practices such as payments


Must Haves:
Strong core project skills including
Process mapping & analysis
Requirements gathering
Documentation preparation, including management of testing phase with SMEs
Very strong investigative skills
Ideally holding a formal project qualification, for example Six Sigma or Prince2
Strong vendor management skills
Strong commercial awareness
Global perspective
Good understanding of operational risk
Excellent relationship building skills with both internal and external stakeholders
Very strong communication, escalation and issue management skills.
Operations experience at a top tier broker or Investment Bank
Preferred but not essential.
Knowledge of trade life cycle for Markets.
Knowledge of CLARITY project reporting tool, inc. use of workbench.


Education:
Any qualification within the change agenda would very useful

Keywords: Mitchell Martin, Jersey City , Senior Business Analyst / Project Lead MSS Ops, Professions , Jersey City, New Jersey