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Transportation Coordinator

Company: Kuehne + Nagel AS
Location: Jersey City
Posted on: September 23, 2022

Job Description:

If you wish to further develop your career with one of the most successful logistics organizations we are looking for a new Transportation Coordinator. This is an excellent opportunity to join our Road Logistics team. Your Role As a Transportation Coordinator, you will report to the Road Logistics Manager. You will receive and respond to all customer inquiries regarding shipments, products and complaints. Input phone/ email orders and relative data into the TMS by performing several tasks. Your Responsibilities

  • You will work with customers by phone or email.
  • You will receive bookings by e-mail or direct integration to our TMS (Transportation Management System) of EDI or E-Booking orders.
  • Securing resources (trucks) with our carrier partners, and securing resources from web-based load boards (brokering loads).
  • Confirming booking with the shipper, consignee or both.
  • Making any necessary appointments for pick up or delivery.
  • Follow up to ensure all shipments are moving according to schedule.
  • Communicate any deviation from the planned transport.
  • Ensure all statuses related to the transportation goals required by each customer is captured.
  • Initiate file maintenance for corrections for service requested.
  • Solicit sale of new or additional services.
  • Handle difficult customer issues in a professional manner.
  • Obtain customer feedback information. Your Skills and Experiences
    • Must demonstrate an ability make right decisions when confronted with only bad options, have a sense of urgency, have the ability to handle multiple tasks and be wise in your decision-making.
    • High school diploma or higher level of education.
    • 2+ years of logistics experience mandatory.
    • Flexible for 2nd shift, swing shift and may work some non-national holidays. Good Reasons to Join We offer a great compensation package, a comprehensive benefits package, employee discounts, tuition reimbursement, 401(k), excellent training programs and a global work environment. Kuehne+Nagel's general working model is four (4) days office and one (1) day remote. However, some positions may offer a different hybrid model depending on the job location, function, etc. The working schedule specific details will be discussed in your job interview. Kuehne+Nagel reserves the right to change or adjust the working model policy.

      Kuehne+Nagel's general working model is four (4) days office and one (1) day remote. However, some positions may offer a different hybrid model depending on the job location, function, etc. The working schedule specific details will be discussed in your job interview. Kuehne+Nagel reserves the right to change or adjust the working model policy.

Keywords: Kuehne + Nagel AS, Jersey City , Transportation Coordinator, Professions , Jersey City, New Jersey

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