Caseworker Grievance Analyst

Company: VirtualVocations
Location: Jersey City
Posted on: September 18, 2023

Job Description:

A company is looking for a Caseworker Grievance Analyst.
Key Responsibilities:

Research, resolve, and communicate issues, questions, or concerns regarding coverage and benefits provided through Medicare Part D
Collaborate with different departments to support research and resolution of member issues
Provide verbal and/or written responses to members explaining issue resolutions

Required Qualifications:

2+ years of customer service experience using various computer applications and complex databases
Proficient in Microsoft Office products (Excel, Word, and Outlook)
High school diploma or equivalent; bachelor's degree preferred

Keywords: VirtualVocations, Jersey City , Caseworker Grievance Analyst, Professions , Jersey City, New Jersey

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