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Production Service Manager (Global Transition Services Manager) Enterp

Company: Bank Of America
Location: Jersey City
Posted on: November 9, 2018

Job Description:



Job Description:

Line of Business Job Overview The individual will manage a global team responsible for the execution of Change and Deployment Activities. The team is responsible for creating and reviewing Change records, executing technical deployment activities, coordinating and leading release activities, conducting post implementation review and metrics reporting. The manager will take part in defining and refining existing operating models, roles/responsibilities, process and procedures. The person will work closely with the Application Development, QA, UAT and Application Support team and other technology partners (DBAs, SAs, etc).-

Enterprise Role Description

Production Services is responsible for running the day to day operations of the technology platform. Work activities specific to Production Services roles include Problem/Incident Management, Release/Deployment, Operational Readiness, Capacity/Availability Management, Application Monitoring, Service Analytics and Reporting, Production Governance, Triage, Associate Support, Change/Configuration Management, etc. The Production Services Manager translates business strategy into work programs and processes.

Required Skills +7 years of managing application Change, release or deployment teams. +5 years of Experience managing application production support +5 years in a past role doing deployment execution. ITIL Certified

Shift: 1st shift (United States of America)

Hours Per Week: 40 Date Posted: 11/2/2018 3:00:00 AM - provided by Dice Configuration Management, CTO, Development, Manager, Management, Metrics, QA, Release, SAS

Keywords: Bank Of America, Jersey City , Production Service Manager (Global Transition Services Manager) Enterp, Professions , Jersey City, New Jersey

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