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Customer Service Representative

Company: Atrium Staffing
Location: Jersey City
Posted on: September 15, 2020

Job Description:

Our client is looking for a Customer Service Representative who is excited about joining their team and providing excellent service. They are looking for someone passionate about customer service and assisting those who need help. Salary/Hourly Rate:$13-$15/hr (Depending on experience) Position Overview:The Customer Service Representative will be responsible for managing day to day customer service. They will assist customers with any issues via phone, email, and live-chats. Our client is looking for someone who has a flexible schedule, is willing to learn, is a team player, and has strong problem-solving skills. Responsibilities of the Customer Service Representative:



  • Manage large amounts of inbound and outbound calls
  • Greet customers in a friendly and welcoming manner
  • Interact with a high volume of customers daily to address concerns, process orders, answer questions, and help with any overall needs
  • Work with urgency to ensure incoming inquiries are efficiently managed
  • Maintain knowledge of services and products


    Qualifications of the Call Center Representative:





    • 2+ years of recent customer service experience
    • Flexible schedule required - ability to work evenings and weekends as needed
    • Call Center experience preferred
    • Excellent written and oral communication skills
    • Detail oriented
    • Positive, bubbly, and friendly personality
    • Ability to read, analyze, and interpret instructions
    • Experience working with Microsoft Suites


      Education Requirements:





      • High School Diploma/GED


        Benefits:





        • Atrium Care Package available

          The post Customer Service Representative appeared first on Atrium.

Keywords: Atrium Staffing, Jersey City , Customer Service Representative, Sales , Jersey City, New Jersey

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