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Customer Service Representative

Company: Brimar Industries
Location: Jersey City
Posted on: May 11, 2022

Job Description:

Job Description Brimar Industries is a manufacturer of signs, labels, markers, and other safety identification products. We offer standards-compliant products that help our customers comply with safety and construction regulations. Our products are sold through our popular eCommerce websites and our nationwide network of independent representatives and distributors. We are looking to expand our Customer Service department to better serve our growing list of customers and distributors via telephone, email, and live chat. Must be able to absorb ongoing training to become an expert on our products and be able to clearly communicate that product knowledge to customers and distributors. 2 years of experience working in customer service or inside sales team. Strong written and verbal listening and communication skills in a professional sales/service environment. Strong knowledge of and working experience with technology including computers, Microsoft Office, office telephones, email, and more. Ability to organize oneself, from managing personal productivity to scheduling follow-up. Ability to recognize when to ask for help our standards-compliant product line does not offer the ability to make up answers on the spot. Attendance and punctuality are critical; applicants should have reliable transportation and a commitment to coming in every day on time. High school diploma required. Bachelor---s degree in a related field is preferred. Key Competencies Needed: Customer/Client Focus problem Solving/Analysis Time Management Communication Proficiency Teamwork Orientation EOE Company Description We---re a leading manufacturer of safety identification products: safety signs, traffic signs, parking signs, labels, markers, and more. Our standards-compliant products help our customers comply with safety and construction regulations. Most of our products are sold through our popular ecommerce websites --- SafetySign.com, PipeMarker.com, and WaferSeals.com --- which have contributed greatly to the strong growth we---ve been enjoying for many years

Keywords: Brimar Industries, Jersey City , Customer Service Representative, Sales , Jersey City, New Jersey

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