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Logistics Customer Service Rep

Company: Express Employment Professionals - Headquarters
Location: Jersey City
Posted on: May 16, 2022

Job Description:

Are you looking for a long-term job that can turn into perm with a great pay? We have a job for you! Our client located in Bayonne, NJ is a warehouse facility looking for an experienced Logistics Customer Service Rep. This position requires someone with routing and 3PL experience. Duties will include but not limited to the following: * Liaison between customers and warehouse * Schedule pickups and deliveries * Route drivers to delivery destination * Communicate any issues with customers via email or phone This position is temp to perm. Schedule: Monday to Friday from 8:00am - 5:00pm Job Requirements:

  • Handle incoming customer service calls
  • Dispatch incoming customer phone calls
  • Accept customer calls and return customer
  • Maintain customer service related information for customer accounts
  • Ensure quality customer service and customer satisfaction
  • Maintain customer service voicemail and return customer calls
  • Provide customers with superior customer service
  • Provide customer service for internal customers
  • Capturing customer information and answering customer inquiries
  • Resolve inbound customer calls regarding account
  • Take customer orders and provide high-quality customer service
  • Make out going customer service calls
  • Work with customer service manager to ensure proper customer service
  • Resolve any customer service issues
  • Answering inbound calls and providing excellent customer service
  • Provide customer support and handling customer inquiries
  • Combining excellent customer service skills
  • Assure quality customer service to all customers
  • Provide exceptional customer service to all customers
  • Provide superior customer service with all customer interactions

Keywords: Express Employment Professionals - Headquarters, Jersey City , Logistics Customer Service Rep, Sales , Jersey City, New Jersey

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